BDG Game - Privacy Policy

Information We Collect

Information You Provide Directly

When you register an account or interact with BDG Game on bdggameapp.in.net, we collect personal information you voluntarily submit, including your full name, email address, mobile number, date of birth, and any payment details required to process deposits or withdrawals. For identity verification under applicable KYC norms, we may also request a government-issued document such as an Aadhaar card, PAN card, or Voter ID.

Information Collected Automatically

When you access bdg game services, we automatically collect certain technical data, including device identifiers (model, operating system version, unique device ID), IP address and approximate geographic location at the state or city level, browser type and version, pages visited, features used, session duration, and clickstream data. This data is collected even if you do not complete a registration, beginning from your first visit to bdggameapp.in.net.

Payment and Transaction Data

BDG Game supports deposits and withdrawals through popular Indian payment methods including PhonePe, Google Pay (GPay), BHIM UPI, net banking, and debit cards. When you initiate a transaction, we collect the transaction reference number, UPI handle or masked card details, and the amount. Full card numbers and UPI PINs are never stored on our servers, they are handled exclusively by our PCI-DSS-compliant payment partners.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to maintain session security, remember your preferences, and analyse platform usage. You may manage cookie behaviour through your browser settings; however, disabling certain cookies may limit the functionality of bdg game features such as saved login sessions and personalised game recommendations.

How We Use Your Information

Service Delivery and Account Management

We use collected data to create and maintain your BDG Game account, process deposits and withdrawals via PhonePe, GPay, BHIM UPI, or other linked methods, verify your identity in compliance with Indian KYC requirements, and respond to customer support queries. Without this processing, we cannot fulfil our contractual obligations to you as a registered player on bdggameapp.in.net.

Security and Fraud Prevention

We analyse account activity, device signals, and transaction patterns to detect and prevent fraudulent transactions, unauthorised access, and abuse. For example, if multiple login attempts originate from an unusual IP address or a new device, our system may trigger an additional verification step to protect your account. This processing is based on our legitimate interest in securing the BDG Game platform for all users.

Marketing Communications

With your consent, we may send promotional messages about bdg game bonuses, cashback offers, and new game launches via email, SMS, or in-app notification. You may opt out at any time by clicking the unsubscribe link in any email or by updating your notification preferences in your account settings. Withdrawal of consent does not affect processing carried out before you opted out.

Your Rights

Access, Correction, and Deletion

You have the right to request access to the personal data we hold about you, ask us to correct inaccurate or incomplete information, or request deletion of your data where no overriding legal obligation requires us to retain it. To exercise any of these rights, contact us at the email address provided in the Contact Us section below. We will acknowledge your request within 72 hours and respond in full within 30 days.

Data Portability and Restriction

Where technically feasible, you may request a copy of your personal data in a structured, machine-readable format. You also have the right to ask us to restrict processing of your data while a correction or objection request is being evaluated. These rights apply to data processed on the basis of your consent or our contractual obligation to you.

Withdrawing Consent

Where processing is based solely on your consent, such as receiving marketing emails, you may withdraw that consent at any time without affecting the lawfulness of prior processing. Note that certain processing activities, such as transaction record retention required under Indian financial regulations, will continue regardless of consent withdrawal.

Contact Us

How to Reach Us

For any privacy-related queries, data requests, or concerns regarding BDG Game, please email us at [email protected]. We aim to respond to all privacy enquiries within 3 business days.